Republic Solid Waste Services

**Post-Storm Trash Collection Update**

Following the 6th snowiest day in Greensboro history (!) and back-to-back winter storms, Republic Services is working diligently to catch up on missed trash and recycling collections. 

Republic Services and the Town of Summerfield understand the inconvenience these delays may cause and appreciate everyone’s patience as crews work to resume service as safely and quickly as possible. To help get back on schedule, Republic Services will attempt to collect trash and recycling on Thursday, February 5, as street conditions allow.

Thanks for your understanding.

 

Effective January 1, 2026, the Town of Summerfield will assume all billing and administrative responsibilities for solid waste and recycling services. Republic Services will continue to provide collection services on your regular schedule, and there will be no interruption to service.

Q: I received a text about the change, is it legit?
A: Yes, the text that contains the survey link it not a scam. If you would like to continue receiving electronic billing communications, you must complete the Town’s brief authorization survey to transfer your email communication preference from Republic Services to the Town. Click here to access the survey.

Q: Who will bill for solid waste and recycling services starting in 2026?
A: Beginning January 1, 2026, the Town of Summerfield will handle all billing and administrative responsibilities for solid waste and recycling services.

Q: Will my trash and recycling collection service change?
A: No. Republic Services will continue to provide waste and recycling collection on your regular scheduled service day, and there will be no interruption to service.

Q: Do I need to take any action to continue receiving electronic billing communications?
A: Yes. To continue receiving electronic billing communications, you must complete a brief authorization survey allowing the Town of Summerfield to send electronic communications instead of Republic Services.  Click here to access the survey.

Q: What happens if I prepaid Republic Services beyond December 31, 2025?
A: Customers who prepaid beyond December 31, 2025, will receive a pro-rated refund check directly from Republic Services in January 2026.

Q: What is the cost for waste and recycling service?
A: As the Town is handling the administration for the service, there is a cost reduction.  

The costs are as follows:

$68.25 per quarter for one solid waste and one recycle bin

$26.50 per quarter for each additional solid waste bin

$8.50 per quarter for each additional recycle bin

There is a 1% discount for enrollment in electronic billing and a 1% discount for annual billing.

Customers who enroll in both options will receive a 2% total discount.  The initial bill will include information on the discounts and the enrollment process.

Q: How often will the Town bill for services?
A: The Town will bill quarterly and in arrears. All customers will be placed on the same billing cycles:

  • January – March

  • April – June

  • July – September

  • October – December

Q: When will I receive my first bill from the Town?
A: The first bill, covering January–March 2026, will be mailed in early March 2026. This initial bill will be delayed due to billing software implementation.

Q: When can I expect future quarterly bills?
A: After the initial billing cycle, quarterly bills will be mailed approximately 30 days before the end of the current service quarter (for example, May 30 for the April–June quarter).

Q: Who should I contact if I have questions about billing or services?
A: Please contact the Town of Summerfield at (336) 643-8655 with any questions related to billing or solid waste and recycling services.

Q: Where can I find the trash collection schedule?
A: Use this link to see the schedule for your location:  https://www.republicservices.com/schedule.  You can also see the trash truck in progress on collection days.